The routine is old, tired and costly: You encounter a data-services problem. Going into “scramble mode,” you contact a technician only to face more headaches during the resolution process.
That’s a desperate way to run a business – especially when IT is critical to the bottom line.
Break free from break-fix
By monitoring your network and devices, Managed Services by AGC can fix potential issues before they happen. We can deliver resolutions quickly and efficiently by technicians who understand your network, often by remote access.
- Dedicated tech support ─ You receive a primary technician who understands your network and devices. Unlike break-fix, you can ask for your tech by name. A back-up technician continually monitors your network, server and PCs as well.
- Daily monitoring ─ Advanced tools monitor your environment in real time and prompt AGC to respond when needed. AGC can address data-storage levels, potential hard-drive failures, software updates and PC/printer incidents.
- Image backup ─ We have a unique solution for backing up all data, including each folder, to give clients complete peace of mind.
Managed Services is about managing ─ not scrambling. It supports reliability, ROA and reduces your cost of ownership. Learn more at 502-583-6000.