“I’m the Office Manager for a small city police department. Our patrol officers were spending a lot of time returning to the station to make follow-up calls on non-emergency complaints, especially domestic-related calls. We didn’t want officers making these calls from their personal cell phones while in their patrol vehicles, but we also needed a solution that allowed them to handle these calls without constantly driving back to the office.

Since Advanced Global Communications (AGC) had previously installed our door access control system and security cameras — and done an excellent job — we reached out to them again for help. After meeting with them, they recommended their Hosted Telephone System with a mobile app for each patrol officer.

The solution has worked perfectly. Officers can now make professional follow-up calls directly from the field using our main department phone number. This has saved countless hours of driving time and significantly reduced fuel costs, while allowing officers to remain in their patrol areas.

It’s been a real pleasure working with AGC. Your team consistently delivers reliable solutions and outstanding service.

— Office Manager, Small City Police Department