The Switch to Cloud-hosted Telecom is On
Why customers turn to AGC for hosted telecom
Local, white-glove service
We’re in your backyard, not California or Holmdel, New Jersey (yes, “Holmdel,” wherever that is). Our Account Managers are here to ensure everything runs smoothly. Yet our cloud architecture serves clients throughout America and beyond.
Higher costs for older telephone lines
Traditional copper-line providers are charging significantly more for these old analog lines. Or they’re switching customers to fiber or digital. Our solution doesn’t require lines or on-site equipment, so scratch that worry off your list!
Statements like ‘sorry we have zero replacement parts’ or ‘support is unavailable’
In many cases, no parts are available to fix aging equipment like wall-mounted servers. In one example, Toshiba, a 40-year telecom provider, has stopped support entirely for its telecom division. If available, used parts may require several business days for arrival. With AGC, wave goodbye to such disruptions.
Enjoying the “latest- and-greatest” system
Increase productivity and profit while reducing stress using many of the same features you are already accustomed to — yet without the on-premises server as well as the expenses and hassles related to the software.
Business expansions or cyclical reductions are no longer a headache. Clients can add or decrease on-site or remote users anytime without dealing with the out-of-control server, software or software license expenses.
The auto attendant feature which can be customized to answer many incoming calls simultaneously and quickly, transfers the most valuable callers to your trained specialists. This eliminates customers’ nightmare of being on ‘endless’ hold.
Voicemail-to-email always keeps your most important customers in view: for example, customer voicemails are sent to specific email inboxes. You can easily prioritize and handle them quickly.
Desktops, handsets, and mobile devices are all part of this solution.
We program your system to achieve precise goals. Examples include handling emergencies for healthcare organizations, streamlining carryout orders for restaurants or stronger sales for firms seeking higher revenues.
Would those telecom giants know your organization this intimately? Doubtful since they’re based in faraway places and communicate with tens of millions of customers through chat, call centers, etc.
A non-siloed, family-owned telecom provider, AGC’s account managers — even firm owners — are easily accessible and ready to serve you.